The customer portal makes life easier for both you and your customers.
Everything your customers need to manage their relationship with your business.
Give customers their own portal with your branding. They can access their account 24/7 without calling your office.
Customers pay invoices directly through the portal with credit card or ACH. Get paid faster with less effort.
Customers can request service appointments online. You review and approve requests from your dashboard.
Customers view all their invoices, payment history, and account balance in one place. No more sending duplicate invoices.
Built-in messaging lets customers communicate with you without phone calls or separate email threads.
Automatic notifications keep customers informed about upcoming services, completed jobs, and new invoices.
Automatically request reviews after completed services. Build your online reputation effortlessly.
Customers with multiple properties can view and manage each one separately through their portal.
Complete history of all services performed, including dates, crews, and job notes.
Built-in referral system lets happy customers earn rewards for referring new business to you.
Bank-level security protects customer data. Each customer gets their own secure login credentials.
The portal works perfectly on phones and tablets. Customers can access their account from anywhere.
Let customers pay their invoices online, anytime.
Common questions about Grassly's customer portal.
No! The customer portal is web-based and works in any browser. Customers simply click a link in their email or bookmark their portal URL. No downloads required.
Yes, your business name and logo appear throughout the customer portal. Customers see your brand, not Grassly, creating a professional, cohesive experience.
Each customer gets a unique, secure link to their portal. They can access it from invoice emails, appointment reminders, or by bookmarking their portal URL.
Absolutely. We use bank-level encryption for all data. Payment processing is handled by Stripe, a PCI-compliant payment processor trusted by millions of businesses.
Customers can pay with credit cards (Visa, Mastercard, American Express, Discover) or ACH bank transfers. You can choose which payment methods to offer.
Explore other Grassly features that work great together.